Our COVID-19 Safety Precautions

Jackson Smiles Family Dentistry is excited to be offering our full suite of services to our patients once again. In an effort to keep our team, patients, and community safe, we have implemented a few new preventative measures within our practice. We want to thank you in advance for your patience and cooperation, and we look forward to working with you and your family very soon.

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Checking In

When you arrive at our office, please call our front desk to let our team know that you are waiting in your vehicle, and we will let you know when we are ready for you to come inside. At this time, we are asking patients with appointments to come in by themselves. Any friends or family members should wait in the car unless they are accompanying a child with an appointment.

Screening Process

You will notice that our screening process is outlined on the front door of our practice. We will ask you a series of screening questions about symptoms you may be experiencing and take your temperature with a contactless forehead thermometer. Your hygienist will then escort you straight back to your treatment room. Anyone who does not pass the screening will have their appointment rescheduled for a later date.

Additional Measures

You may notice that we have installed plexiglass barriers in front of our front desk to keep our patients and staff safe. We have also installed Medify Air units throughout the office, including the lobby and treatment rooms. These medical-grade air purifiers continually filter contaminants out of the air throughout the entire day. We have also installed UV-C lighting, which disinfects the air and the surfaces that the light touches.

Our team has always placed great emphasis on maintaining a clean and safe work environment for ourselves and our patients, and we are continuing to clean each treatment room and our common areas very thoroughly every single day. If you have any questions or concerns about our new procedures or our established procedures, please don’t hesitate to contact our front office for clarification.

We'd love to hear from you!

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Virtual Smile Consultation